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Questions By This Category
Find answers to the most commonly asked questions related to our courses, support, access, and company policies. Whether you're a new learner or a returning student, this section is designed to give you clarity and confidence while using Ramnx.
- General Questions
- Regular Questions
- Advanced questions
- Company Policies
- Payment Options
- Terms & Conditions
What types of courses does Ramnx offer?
Ramnx offers a wide variety of professional, academic, and skill-based courses designed for students, working professionals, and lifelong learners.
Do I get a certificate after completing a course?
Yes, upon successful completion of any course, learners receive a verified digital certificate from Ramnx.
Can I access courses on mobile and desktop?
Absolutely! Ramnx is accessible across all devices including smartphones, tablets, and desktops.
Is there a free trial available before purchasing a course?
Yes, many of our courses offer a free trial so you can explore the content before committing.
How do I reach customer support if I have issues?
You can contact our support team via whatsapp, email, or phone — we're here to help 24/7.
Can I learn at my own pace?
Yes, all Ramnx courses are self-paced so you can learn anytime, anywhere as per your schedule.
Can I retake a course if I don’t pass the first time?
Yes, you can retake the course or specific modules as many times as needed until you feel confident.
Are there any hidden charges apart from the course fee?
No, all pricing is transparent. There are no hidden charges — what you see is what you pay.
How do I track my course progress?
You can monitor your learning journey via your Ramnx dashboard, which displays completed lessons, quizzes, and overall progress.
Do courses have a start and end date?
Most of our courses are self-paced and can be started at any time. Some live or instructor-led programs may have fixed dates, which will be clearly mentioned.
Can I switch to another course after enrolling?
Yes, you can request a course switch within 7 days of enrollment, subject to availability and approval by our support team.
Can I earn a certification that is recognized internationally?
Yes, many of our courses provide certifications that are globally recognized and valued by employers across various industries.
Are your courses integrated with industry tools or platforms?
Absolutely. Our advanced courses include hands-on experience with real tools like Figma, Google Analytics, Python, AWS, and more—depending on the course topic.
Is there any mentorship or one-on-one guidance available?
Yes, selected programs offer one-on-one mentoring sessions with experts to guide you through career or technical challenges.
How does Ramnx support career transitions or job placements?
We provide resume building, mock interviews, job referral programs, and career counseling for learners looking to switch or advance their careers.
Do I get access to exclusive project-based learning or capstone projects?
Yes, advanced learners will be given access to real-world capstone projects that help them build portfolios and gain practical experience.
What is your refund policy for courses?
We offer a 7-day refund policy from the date of enrollment, provided that less than 20% of the course content has been accessed.
Can I transfer my course to someone else?
No, course access is non-transferable and linked to your registered account for personalized learning and certification.
Do you store my personal and payment information securely?
Yes, we follow strict data protection protocols and use encrypted payment gateways to ensure your data is safe and secure.
What is your policy on course content updates?
We regularly update our course materials to reflect current industry trends. Enrolled users receive lifetime access to all updates.
How does Ramnx handle user misconduct or platform abuse?
Any form of misconduct, plagiarism, or abuse will lead to account suspension or termination, in accordance with our terms of use.
What payment methods do you accept?
We primarily accept payments through PayPal, along with major debit/credit cards linked to your PayPal account.
Can I pay in a different currency using PayPal?
Yes, PayPal automatically converts your local currency to INR or USD based on your location and preferences.
Is it safe to make payments through your website?
Absolutely. All transactions are processed through secure, encrypted PayPal gateways, ensuring complete protection.
Will I receive a payment receipt or invoice?
Yes, an automated invoice is sent to your registered email immediately after your successful transaction.
Do you offer EMI or installment payments?
Currently, we do not offer EMI options, but you can use PayPal Credit if available in your country for flexible payment plans.
Do I need to agree to terms before enrolling in a course?
Yes, by enrolling in any course, you agree to abide by Ramnx's terms of service, privacy policy, and refund policy.
Can Ramnx modify the course content or pricing?
Yes, Ramnx reserves the right to update course content, pricing, or features at any time to ensure quality and relevance.
Is it allowed to share my course access with others?
No, sharing your account or course content is strictly prohibited and may result in account suspension.
What happens if I violate the platform rules?
Violations of our terms, such as plagiarism, misuse, or abuse, can lead to temporary or permanent account suspension without refund.
Are the certifications legally binding or accredited?
Certifications are issued by Ramnx and are not government-accredited but are widely accepted and respected by industry professionals.
